17973

Telephony adapter driver detected invalid size on primitive

The Blueworx Voice Response device driver has detected that a primitive (RTT_DMA_DATA_IND) sent by the embedded software (RTT) on the adapter has an invalid size field. This indicates either a mismatch in versions between the device driver (dtdd) and the embedded software (RTT), a data corruption, or a software programming error. This situation results in interrupts from the adapter being ignored. If the same problem occurs on successive interrupts, the adapter fails, and all packs connected to it disable their trunks.

This error is not expected to occur, but if it does, call Blueworx Support immediately for assistance.

Severity

Red

Destination

Log, System Monitor, Alertable