17970

Adapter failure reported

RTT, the software that runs on the adapter, has detected a failure on the adapter. RTT has sent the Blueworx Voice Response device driver a confirmation primitive to an earlier request. That primitive contains the failure reason. This error is usually caused by an internal programming error, but it can indicate a hardware problem. The adapter and associated packs are no longer usable. This error may be a symptom of another error that has already been reported.

If this is the only adapter on the system, the adapter and associated packs are recycled automatically. If there are two adapters, the adapter remains in the failed state until you restart Blueworx Voice Response. Check the error log for errors pointing to an earlier failure of adapter software. If there is a report of adapter software failure, you can ignore this error. If the problem persists, call Blueworx Support.

Severity

Red

Destination

Log, System Monitor, Alertable