CP079

CallPath call STLPIND (MWI) - program problem

STLPIND failed for one of the following reasons:

There is a temporary communications problem with the CallPath Server.

There is an invalid parameter in the STLPIND call.

There are no CallPath resources available.

The CallPath return code and the parameters passed to and from the call
are printed in the error.

The STLPIND call is used to set or reset an MWI indicator on a phone.

If this problem occurs frequently, make sure that the CallPath Server
configuration is suitable for your setup. For guidance on how to estimate
application program requirements, see the : CallPath Server Planning, Installation and Problem Determination
Guide. 

Make sure that the number of concurrent users in your CallPath configuration
is set to at least the number of Blueworx Voice Response channels you are using and more if
you have other applications using CallPath.

Check that the length of the number you are setting the MWI for does not
exceed that allowed for your switch. 

Note that STLPIND can be issued either automatically when a Blueworx Voice Response mailbox
is updated, or by the Set_MWI custom server call.

For more information see the entry for STLPIND in the CallPath reference
guide for your switch.

Severity
White (error_id = 20501)

Destination
Log, System Monitor