Stage 1: Is the SS7 Server working?

This test investigates whether the D7 package is present on this machine and checks its current state of operation, by using the following instructions:

Log onto the SS7 Server machine as dtuser
Enter the SS7_MAINT command
From the top level menu, enter F (Fault Finding)
On the submenu, enter 2 (D7 Process Check)

A screen similar to that below is displayed:

***************************
*** D7 Process checking ***
***************************
   PID  STAT  MODE  HOST             MUX         OBJECT
  9852    ok  LX|A  b80ss7b          spm/0       daemon [name=apmd]
  7358    ok  LX|A  b80ss7b          spm/2       daemon [name=mlogd]
  8716    ok  LX|A  b80ss7b          spm/3       daemon [name=spmd]
 11428    ok  LX|A  b80ss7b          spm/4       daemon [name=netd]
 27248    ok  LX|A  b80ss7b          spm/5       daemon [name=alarmd]
 27248    ok   L|A  b80ss7b          spm/6       nmdobj [name=AlarmExt]
 23362    ok  LX|A  b80ss7b          spm/7       daemon [name=dsmd]
 23622    ok  LX|A  b80ss7b          spm/8       daemon [name=dkmd]
 24032    ok  LX|A+ b80ss7b          upm/0/0     daemon [name=upmd0]
 27488    ok  LX|A  b80ss7b          upm/0/3     ss7obj [sp=0 up=5]
 27154    ok   N|A  b80h             spm/11      nmdobj [name=b80h]
  4182    ok   L|A  b80ss7b          spm/16      nmdobj [name=ebs_ps]
************
*** SUCCESS: D7 system configured for SS7 Server

Based on the message at the bottom of your screen, go to the corresponding section as defined in this table:

Message	Action
SUCCESS : D7 system configured for SS7 Server	Go to stage 1c
SUCCESS : D7 system configured for WVR operation	Go to stage 1a
FAILED : D7 system is not running	Go to stage 1b
FAILED : MTP-3(upmd) is not running	Go to stage 1d
FAILED : ISUP(isupd) is not running.	Go to stage 1d

Stage 1a: Machine is not a Server

This machine appears to be configured for Blueworx Voice Response client use. Try the following steps:

Use option D from the SS7_MAINT top-level menu to stop and then restart the D7 package.
Then repeat the machine configuration; enter S followed by S again.

Stage 1b: D7 package is not running

As it suggests, it appears that the D7 package is not running. Try using option D in SS7_MAINT to start the D7 package. Using the M option may offer useful information as to why it does not start.

Stage 1c: D7 system configured for SS7 Server

This is the expected outcome, so continue to Stage 2. If the machine has been configured as a combined server/client, this is also the correct outcome.

Stage 1d: MTP-3(upmd) / ISUP(isupd) is not running

The machine is configured for SS7 Server operation, however one or more of the higher layers of the SS7 Stack do not appear to be working. Try the following steps:

Use option D of SS7_MAINT to stop and then restart the D7 package.
Use SS7_MAINT to stop and then restart the D7 package with the M option, and monitor any error messages being generated by the D7 package. Cross-reference these problems with those listed in Obscure problems.