How does the caller interact with the Java application?

The caller can interact with the application in two ways:

Free form key or voice input
Structured menu input using key presses (DTMF), or speech recognition, or both.

There are five attribute classes that are used in conjunction with the Call.playAndGetInput() method to facilitate this: The PlayAttributes class, The InputAttributes class, The MenuAttributes class, The DTMFAttributes class and The RecoAttributes class.

To record the caller's speech and store it as a voice segment, you use the Call.record() method.

For more information about speech recognition see the Blueworx Voice Response General Information and Planning information and the WebSphere Voice Server Administrator's Guide for your version of Blueworx Voice Response.