In some circumstances, you may need to remove Blueworx Voice Response completely
from the system. If you do, follow the procedure in this appendix.
Note: If your Blueworx Voice Response system
is configured as a single system image (SSI), you must unconfigure
it before you can remove Blueworx Voice Response. For
information on how to remove a client or a server from a single system
image, see the Blueworx Voice Response for AIX:
Configuring the System information.
Start
- Log on to AIX as root. If you are already
logged on as root, reset the environment
by typing the command:
. /usr/lpp/dirTalk/tools/vae.setenv
Leave
a space between the period and the slash before usr.
- Removing the database: Type the following command and press Enter:
cd /usr/lpp/dirTalk/tools
- Type the following command and press Enter to shutdown Blueworx Voice Response:
DT_shutdown
- Type the following command and press Enter to delete
the database files:
DTdatabase -d
- Removing the DB2 instance: Before
performing the following steps it is advisable to create a backup
image of your system. You should shutdown Blueworx Voice Response and use
the mksysb command to create the backup image. See AIX: Installation Guide,
for further instructions.
- Type the following commands, pressing Enter after
each one:
su - dtdb23in
db2 force applications all
db2 terminate
db2stop
exit
/opt/IBM/db2/V9.5/instance/db2idrop dtdb23in
leaving
a space immediately before dtdb23in.
If DB2
Version 9.5 was installed in a directory other than /opt/IBM/db2/V9.5,
that path should be substituted.
- Type the following command to remove the dtdb23in user
id:
rmuser dtdb23in
- Type the following command to remove the dtdb23in directory:
rm -rf /home/dtdb23in
- Removing Blueworx Voice Response: Type
the following command and press Enter:
smitty install_remove
The
system displays the Remove Installed Software menu.
- Press F4 to list the software.
If any
of the following filesets are listed, select them:
dirTalk.DT.xxx
devices.iop_rpq.rte
devices.dirTalk.artic960.diag
where xxx represents
any characters.
All other Blueworx Voice Response filesets
will be automatically removed.
- For PREVIEW only? select no.
- For REMOVE dependent software? select yes.
- Press Enter.
- Press Enter again to confirm.
The system removes the
software. This can take a few minutes.
- Review the output.
- Look for the /home/dirTalk and /var/dirTalk directories.
If they contain any files you want to keep (for example, custom server
files or log files), copy the files to another directory. Remove the
dirTalk directories using the following commands:
cd /home
rm -rf dirTalk
cd /var
rm -rf dirTalk
cd /var/adm/ras
rm -rf dirTalk
- Removing the DB2 filesets: If
you are not using DB2 for any
other products other than Blueworx Voice Response, you
should now remove DB2. If you
are using DB2 for other products you must have a licence for DB2 as the Blueworx Voice Response licence
is not valid when the product has been removed.
To remove
DB2, ensure
that
DB2 is
no longer running and if not, type:
/opt/IBM/db2/V9.5/install/db2_deinstall -a
and
press
Enter. If DB2 version 9.5 was installed in a directory
other than
/opt/IBM/db2/V9.5, that path should be
substituted.
- Removing the Blueworx Voice Response AIX account: Make
sure that you do not have any user data that you have created remaining
on you system.
- Type the following commands and press Enter:
cd /var
find . -user dtuser -type f -exec rm {} \;
find . -user dtuser -type d -exec rm -rf {} \;
cd /tmp
find . -user dtuser -type f -exec rm {} \;
find . -user dtuser -type d -exec rm -rf {} \;
cd /opt
find . -user dtuser -type f -exec rm {} \;
find . -user dtuser -type d -exec rm -rf {} \;
cd /home
rm -rf dtuser
rm -rf dirTalk
find . -user dtuser -type f -exec rm {} \;
find . -user dtuser -type d -exec rm -rf {} \;
If you
have set up your own AIX account for Blueworx Voice Response type your
account name in place of dtuser.
- Type the following commands and press Enter:
rmuser dtuser
rmuser dtdb23in
rm -rf /home/dtdb23in
Next step: Shut down and restart AIX, using the shutdown
-Fr command.