If installing Blueworx Voice Response Version 6.1 for the first time

Use this procedure to install the Blueworx Voice Response software when you have not been using a previous level of the product. You can install all the mandatory and optional items together, or you can install just the mandatory items, then install one or more optional items later.

Note: Before continuing, you must have installed DB2 as described in Starting installation of Blueworx Voice Response.
  1. Insert the Blueworx Voice Response installation CD into the drive.
  2. Mount the CD by repeating steps 12 to 16 under the heading “Mounting a CD”.
  3. Type the following command and press Enter:
     cd /cdrom
  4. To check for any additional advice or instructions, you should read the README file in the root directory of the CD-ROM. You can also check the Blueworx Voice Response support website for the most recent information. Use your Web browser to visit the support page at http://www.ibm.com/pvc/products/voice/direct_talk_support.shtml
  5. Type the following command and press Enter:
     smitty install_latest
  6. In the INPUT device/directory for software field enter . (period) to indicate your current directory and press Enter.
  7. Selecting the filesets: Press F4 in the SOFTWARE to install entry field to list the filesets in the root directory on the CD-ROM.

    The system displays the SOFTWARE to Install menu.

  8. Select the following mandatory packages:
    • devices.dirTalk.artic960
    • devices.iop_rpq
    • dirTalk.DT
    In addition, select any of the following optional packages.
    • devices.dirTalk.BrooktroutFax: Fax device driver.
    • devices.iop_rpq.rte: DTEA device driver.
    • dirTalk.3270: to support 3270 servers.
    • dirTalk.ADSI: to support analog display services interface (ADSI) phones.
    • dirTalk.BrooktroutFax: to support Fax machines.
    • dirTalk.GEOTEL: to support Cisco Intelligent Contact Management software.
    • dirTalk.ISDN.ATT: to support AT&T 5ESS and Lucent Definity G3i switches.
    • dirTalk.ISDN.com: to support all ISDN protocols.
    • dirTalk.ISDN.DMS100: to support Nortel DMS-100 and DMS 250 switches.
    • dirTalk.ISDN.EuroISDN: to support EuroISDN and E1 QSIG.
    • dirTalk.ISDN.INS1500: to support Japan's INS Net Service 1500.
    • dirTalk.SP: to support languages other than US English. Not required for VoiceXML and Java.
    • dirTalk.TDD: to support telecommunications devices for the deaf.
    • dirTalk.VOIP_SIP: to support Voice over IP (using DTNA or DTEA).
    • dirTalk.VRBE_XML: to support VoiceXML 2.1 and Java API applications.
    Do not select any other packages. Any other required filesets are installed automatically.
  9. When you have selected the filesets to install, press Enter, and then press Enter again to actually start the installation process.

    The system installs the software. This could take from 10 minutes to 30 minutes, depending on which options you install and the model of pSeries computer you are using. When the process is complete, OK appears at the top of the screen. Check the messages at the bottom of the screen to confirm the successful installation of each selected package.

  10. Review the output. It may contain information about changes that were made during the installation.

    If any filesets failed to install due to missing prerequisite AIX filesets, install the missing filesets from the AIX installation CDs or apply AIX PTFs to upgrade the filesets to the correct level. Repeat the Blueworx Voice Response installation.

  11. Press F10 to exit from SMIT.
  12. Unmounting the CD:.
    1. Move to the root directory by typing the following command and pressing Enter:
      cd /
    2. Type the following command and press Enter:
       smitty umountfs
    3. Press F4 in the NAME of file system to unmount entry field to display a list of file systems.
    4. Select the CD-ROM file system (for example /dev/cd0).
    5. Press Enter.
    6. Manually eject the CD
  13. If you require SS7 D7 enablement: Insert the Blueworx Voice Response installation CD into the drive, and repeat the actions described in steps 2 to 12, selecting the fileset:
    • dirTalk.SS7_D7
    Note: SS7 D7 support is provided through the separately-orderable PRPQ (7J0465) IBM SS7 Support for Blueworx Voice Response. For details of installation see SS7 Support for Blueworx Voice Response: SS7 User's Guide book, GC34-7090information.
  14. If you require the WebSphere Voice Server (MRCP) Connector: Insert the Blueworx Voice Response installation CD into the drive, and repeat the actions described in steps 2 to 12, selecting the fileset:
    • dirTalk.SpeechClient

    For details of how to configure and use the WebSphere Voice Server Connector, refer to the Blueworx Voice Response for AIX: Deploying and Managing VoiceXML and Java Applications information.

Next step: Go to Setting up the AIX account (standalone system only).