VoiceXML
- VoiceXML dialogs are
fetched from a Web or application server and cached
to provide rapid access.
- A VoiceXML browser is used to access
VoiceXML dialogs.
- Multiple VoiceXML browsers must be running
to handle all the calls you
expect.
- The VoiceXML dialog controls the interaction with
the caller.
- The caller can enter data by pressing keys, or
by speaking; the speech
can be recognized or recorded.
- The application can play prerecorded
audio or text-to-speech.
- Prerecorded audio is stored on the
Web or application server.
- A <submit> tag is used to
send the user's input to the server.
- A server-side application
program is used to access back-end data.
- By using the <object>
tag, VoiceXML dialogs can call voice applications
written using Java or state tables.
- VoiceXML applications
can be developed and tested using the
WebSphere Voice Toolkit.