pSeries computers are typically used as servers for many different applications and users. Blueworx Voice Response can be one of these applications, but you must be very careful when balancing the application load. When running many voice channels, Blueworx Voice Response places heavy demands on the CPU; this could affect the other applications. In general, it is not a good idea to run other AIX applications on a system that is servicing callers with Blueworx Voice Response applications.
The pSeries computer model you need also depends on:
The number of channels you can support depends on the number of expansion slots available for digital trunk adapters, and the complexity of your voice application.
You must take into consideration the complexity of the voice applications and whether they access remote information. You must also consider whether you require speech recognition or text-to-speech, or both, and whether this additional function is to be provided by remote servers or the local system. If using speech recognition, consider whether you want to allow callers to use barge-in (simultaneously playing prompts and passing voice input to a speech recognizer increases the load). Blueworx Voice Response's capacity to handle calls and give a voice response depends on these factors, and you will need a faster model of pSeries computer to handle more complex applications and provide an acceptable response time. Your Blueworx representative can help you decide what physical configuration is best.
For recording and playing back higher-quality audio than can be recorded over the telephone, use a separate PC with an industry audio card (for example, Creative Labs Soundblaster), and import standard audio files (such as .wav) using the Batch Voice Import facility of Blueworx Voice Response.