Possible results

Each state table action can have one or more possible results. The possible results of each action are predefined by Blueworx Voice Response. For example, the PlayPrompt action has four possible results:

For each result, the state table needs to know what to do next. For each possible result, of each state in your state table, you have two choices:

  1. “Fall through” to the next state in the state table
  2. “Go to” another state in the state table

When you have identified the state table actions needed for your application, check the state table action descriptions in the Blueworx Voice Response for AIX: Application Development using State Tables to make sure that your design accounts for all possible results. You may need to modify your design if you find you have not allowed for some possible results. Decide how you want the application to handle each possible result and create the state you need.

When interpreting results, you may find it useful to look at some of the system variables, such as the System : Action additional information system variable (SV180), which gives you additional information about some actions. (And note that SV180 is reset after every action, including DoNothing, so you should check its value immediately following the action.)