Installing the application

The ISDN call transfer application is supplied as an installp image that you install using the System Management Interface Tool (SMIT). The application contains three components, including some source code to help you customize the ISDN call transfer capability to your specific needs. For a straightforward use of the ISDN call transfer capability, no customizing should be required.

The components of the application are:

Before you install

Before you can install the ISDN call transfer application, you must have:


  1. Installing the application: Follow the instructions in “Installing the Blueworx Voice Response software” in the Blueworx Voice Response for AIX: Installation information to use the System Management Interface Tool (SMIT) to install the PTF that contains the ISDN call transfer application.
  2. Starting Blueworx Voice Response: Start Blueworx Voice Response and log in to the user account you use for Blueworx Voice Response administration.
  3. Importing the custom server and state tables: In the Blueworx Voice Response Welcome window, click Applications —> Application —> Import—> Replace—> File.
  4. Select the file /usr/lpp/dirTalk/sw/isdn/call_transfer/ISDN_Call_Xfer.imp.
  5. Creating an application profile: Open the ISDN_Call_Xfer application.

    The system displays the Application (ISDN_Call_Xfer) window.

  6. Click Object —> New —> Application Profile.

    The system displays the Application Profiles window, followed by the Application Profile window.

  7. Type any name in the Name field (for example, ISDN2BCT_Test).
  8. Click State Table, then select your application that performs a call transfer.
  9. Click OK.
  10. Click File —> Save.
  11. Specify the phone number to be used as the Application Profile ID.
  12. Click OK.
  13. In the Application (ISDN_Call_Xfer) window, click View —> Refresh.

    The system displays the Application Profiles folder, with the new Application Profile icon inside it.

  14. Starting the custom server: Open the Custom Server Manager window, and click Welcome —> Operations —> Custom Server Manager

    The system displays the available custom servers in a window.

  15. Start the ISDN_Call_Transfer custom server by clicking Run Status —> Start.

    The Run Status button displays Waiting after a short while.

    Running the Application

    Note: The exact sequence here depends on your application. Assuming your application is a simple one that asks for a number to transfer to, then performs a TransferCall, the sequence of events should be:
  16. Pick up Phone A's handset and dial the application profile ID.

    Blueworx Voice Response runs your application, which performs the transfer to a third party. It answers the call and prompts you to input the telephone number that you want to transfer to, followed by a # key.

  17. Enter Phone B's number, followed by a # key.

    After a short delay, Phone B rings.

  18. Pick up Phone B's handset.

    The application completes the transfer when Phone B is answered and the voice path for the two calls is connected within the switch.

  19. The two remaining connections to Blueworx Voice Response (originally connected to Phones A and B) are disconnected shortly after the transfer is completed.