The three methods for creating application profiles are described.
- Start from the Application window (see Figure 1), which displays
the other objects in your application (see Creating and managing application objects).
In the Application window click Object —> New —> Application
Profile . The advantage of this method is that the resulting application
profile is created in the same application. This is the method described in
this procedure.
- In the Configuration window click Application Profiles —> File —>
New. Application profiles created in this way are put into the User application.
You then need to move them to the appropriate applications as necessary.
- Use the wvrapplprof command, as described in wvrapplprof command.
Application profiles created in this way are put into the User application
and can then be moved to the appropriate application, if necessary.
![A screen capture of the Application Profile (unnamed) window.](./aprofnew.gif)
- Naming the profile : Type a unique
name in the Name field. The name can be up to 50 characters long,
including blanks.
As you type, you’ll see digits appearing in the Digit Name field. This is the numeric equivalent of the name. The digit
name is used by the GetFindName action to find an application profile that
matches digits keyed in by the caller. You need to be aware that the digit
name is used in this way, to help you determine what profile names should
be allowed. You can’t have two profile names whose corresponding digit
names are the same, because each digit name must be unique.
For example,
if you have a profile called AAA, you cannot have a profile called BBB unless
A and B are mapped to different keys on the telephone keypad. (For more information,
see Entering data (multiple keys).)
- Specifying the initial state table for the application
: Click the State Table pushbutton.
The system lists all
validated state tables.
- Click the appropriate state table. If you have implemented your application
as a set of state tables, click the main state table that includes the first
part of the interaction with the caller.
- Click OK.
- Specifying an entry point: If the state table you
selected has only one entry point, that entry point is listed in the Entry Point field. If the state table has more than one entry point,
the Entry Point is Undefined, in which case you must specify
one. Click the Entry Point pushbutton.
The system lists all
defined entry points in the state table.
- Click the entry point at which this application starts.
- Click OK.
-
Changing the language (optional): The language
listed is the language identified as the language specified in the administrator
profile for the ID you used to log on. The language specifies which language
database to use. The state table can be the same for all languages: only the
application profiles, prompts, and voice segments are language-specific.
Click
the Language pushbutton.
The system lists all defined languages
in the system.
- Click the language in which this application runs.
- Click OK.
-
Specifying subscriber classes (optional): Subscriber classes
are used for controlling the use of mailboxes.
Click the Subscriber
Classes pushbutton.
The system lists the subscriber classes.
- Click a subscriber class.
- Click OK.
- Entering the profile ID: Click File —> Save.
The system prompts you for a profile ID.
The profile ID can be up to 20 characters long and can include any
characters valid for a telephone number (the digits 0 through 9 and the letters
A, B, C, and D). Blueworx Voice Response does not accept blanks or special characters as part
of the profile ID.
The profile ID depends on how you intend the application
profile to be used:
- Click OK.
- In the Application window, click View —> Refresh.
The
system displays the Application Profiles folder.
- Single-click on the folder icon to display the new Application Profile
icon inside it.
The new profile is also listed in the Application Profiles
window:
Up to 250,000 application profiles can be displayed in the Application
Profiles window. If you have more this number, use the command line tool wvrapplprof to manage the application profiles, as described in wvrapplprof command.
The Application Profile window
is still open, so that you can create further application profiles or, if
necessary, continue with the procedure in Creating mailboxes for application use.
(If you prefer, you can add mailboxes later.)
Note: You can create
a profile to use as a template, editing it and saving it as a new profile
when necessary.