Blueworx Voice Response implements the Euro ISDN single step transfer protocol as defined
in the ECMA-300 document, edition 2 Dec 2001.
To use ISDN single step call transfer, you must:
- Replace the default Incoming_Call state table with the supplied TIncoming_Call
state table or modify the existing Incoming_Call state table so that the contents
of SV542 (call data) are saved into SV51 before the call is answered and the
call data lost.
- From the Welcome window, click Configuration -> System configuration->Change->Application
server interface.
- In the Application Server Interface window displayed, set State table
name for incoming calls to TIncoming_Call.
- From the Welcome window, click Operations->Custom server manager.
- In the Custom Server Manager window, ensure that the SStransfer custom
server is running.