CHP Performance Metrics - Weighting of Old Average

Parameter group

Application Server Interface

Access level


Possible values

0 through 9999




Specifies the weighting that Blueworx Voice Response gives to the existing average when it takes a new measurement and calculates a new average. This applies to all the CHP performance measurements: play latency time, underrun margin time, voice message retrieval time, and profile retrieval time.

If you specify a low value for this parameter, new measurements affect the average quickly. For example, the value 0 makes the average equal to the existing measurement, and the value 1 takes the average of the last 2 measurements.

If you specify a higher value for this parameter, more measurements are included when Blueworx Voice Response calculates the average.

For more information, see Monitoring the performance of a single system image.