Call Information Type

Parameter group

Channel Group

Access level

Admin

Possible values

None
Signaling Process
Register

Defaults

None

Explanation

Specifies the source of call information. Select Register when the called number and/or the calling number are provided via the signaling channel (dial pulse) or voice channel (DTMF or MFR1). Note that Register is used only with channel associated signaling (CAS) protocols.

Select Signaling Process when call information is provided on the exchange data link, or by a common channel signaling (CCS) protocol such as ISDN, or some other custom-written signaling process. When you select Signaling Process, ensure that you select the correct value for the Signaling Process Type parameter (in the Channel Group parameter group).

Select None when no call information is provided.

The value of call information type determines how incoming calls are identified, as follows:

Register

Blueworx Voice Response uses only the received called number (DID/DNIS) to identify the correct voice application; it does not use the value of the Area Code parameter.

Signaling Process

Blueworx Voice Response uses the value of the Area Code parameter and the called number provided by the signaling process to identify the correct voice application.

None

The called number is not expected. Blueworx Voice Response uses the value of the Area Code parameter and the value of the Phone Number parameter (in the Channel parameter group) to identify each channel and distinguish calls in relationship to the channels on which they arrive.

When Call Information Type is set to Signaling Process or Register but, on a given call, the called number is not received, Blueworx Voice Response uses the value of the Area Code parameter and the value of the Phone Number parameter (in the Channel parameter group) to identify each channel and distinguish calls in relationship to the channels on which they arrive. This would otherwise be an error condition.

When Call Information Type is set to Signaling Process or None and the E1 CAS Protocol parameter is set to E&M/US or UK Tie/DDI, set the Start Type parameter to Immediate Start because no address signaling is sent in either the signaling channel or in-band via DTMF.