Blocking Action

Parameter group

Signaling Type

Access level

Field

Possible values

Offhook
Other

Defaults

Offhook

Explanation

Specifies how Blueworx Voice Response indicates that the Operating Status of a channel is Blocked. This is used to prevent a channel from receiving incoming calls. Select Offhook if your method of blocking a channel is to make it seem busy to the switch. Select Other if:

• Your method of blocking a channel is not to respond with a wink start or delay start signal to an incoming seizure from the switch (used with Aspect CallCenter E&M signaling).

or:

• The T1 CAS Protocol is set to FXS and the FXS Start Type parameter is set to Ground Start (in this condition, the blocking action is a continuous ground on the ring lead).

Note that Other applies only when the T1 CAS Protocol parameter is set to one of the following:

• DID (and DID Start Type is set to Wink Start or Delay Start)
• E&M or ROLM E&M (and E&M Start Type is set to Wink Start or Delay Start)
• FXS (and FXS Start Type is set to Ground Start: for Loop Start, select Offhook.)