Answer Delay Time (ms)

Parameter group

Signaling Type

Access level

Admin

Possible values

20 through 5100

Defaults

260

Explanation

Specifies the minimum period Blueworx Voice Response delays before answering an incoming call. Answer Delay Time is used only with tie line protocols (E&M, U.K. TIE/DID, and R2 digital line signaling), and applies only if the Call Information Type parameter for the Channel Group is set to None or Signaling Process. It does not apply if Call Information Type is set to Register.

Some Central Office switches do not connect a voice path for some time after the call is answered. As a result, the first prompt played by Blueworx Voice Response might be cut off. To prevent this, increase the value so that the prompt is not cut off.