Reporting

Several reports can be generated using the bvr -r command. These reports contain a more detailed snapshot of current SIP calls, active calls and VoiceXML applications. The reports are created in the /opt/blueworx/vr/log/<hostname>/report folder.

sipstatus.out

This file contains information on the current active SIP calls from the point of view of the SIP stack.

Table 1. sipstatus.out
Value Description
Age Age of the call in minutes and seconds
Call ID BVR call index
Status State of the call (See table below for values)
SIP Call ID SIP Call ID

The SIP call can be in one of several states

Table 2. SIP Call State
State Description
IDLE Initial state, no call currently present
ACTIVE Established call
INBOUND_CALL_RINGING Incoming call BVR has not yet answered (eg no VoiceXML browser assigned yet and sent the 180)
INBOUND_CALL_ANSWERED Incoming call BVR has answered and waiting upon ACK
ENDED BVR call has ended
OUTBOUND_CALL_AWAITING_RESPONSE Outbound call made and no response received yet (mainly for MRCPv2 calls)
WAITING_TO_SEND_DISCONNECT Attempting to disconnect a call in the middle of a transaction (e.g. incomplete INVITE sequence)

callstatus.out

This file contains information on the current active calls from the point of view of BVR.

Table 3. callstatus.out
Value Description
Age Age of the call in minutes and seconds
Call Index BVR call index
TTS Call BVR call index of TTS call (will either match Call Index or N/A if no TTS call present)
Reco Call BVR call index of recognition call (will either match Call Index or N/A if no recognition call present)

voiceappstatus.out

This file contains information on the current active voice applications.

Table 4. voiceappstatus.out
Value Description
Age Age of the call in minutes and seconds
Call Index BVR call index
Session Thread name of voice browser
Status Internal status of the voice browser for Blueworx support
Document Initial VoiceXML or CCXML document