These are the parameters that are required for the VIRTUAL_ASSISTANT_WATSON Call Feature
Please note that in order to use Watson Assistant with voice, the application using it must also have a STT Call Feature attached.
| Name | Description |
|---|---|
| Name | Name of the call feature |
| Type | VIRTUAL_ASSISTANT_WATSON |
| service_url | The service URL to access this Watson Assistant service |
| api_key | The API key to access this Watson service |
| assistant_id | The Watson Assistant ID |
| locale | The locale for the Call Feature |
| Weight | A value determining how often to use the Call Feature, when multiple features of the same functionality, locale and priority are present. The higher the weight in relation to weights of these other features, the more often this feature will be used. For more information on how BVR uses Weight and Priority to provide load balancing and redundancy, please refer to Weight and Priority usage in the Blueworx Platform |
| Priority | Features with a lower priority value will be used before features with a higher priority value. Only if all relevant Call Features of a lower priority are DOWN will a higher priority number Call Feature be used. It is recommended to use bigger numbers when setting up priorities (i.e. 10, 20, 30 instead of 1, 2, 3) to allow for inserting Call Features inbetween existing priority levels. For more information on how BVR uses Weight and Priority to provide load balancing and redundancy, please refer to Weight and Priority usage in the Blueworx Platform |
| Down Retry Interval | The amount of time before trying to use a Call Feature again once it has been determined to be DOWN. BVR will attempt to use it again sooner if no alternative options exist for the task on the application. |