Parameters for VIRTUAL_ASSISTANT_DIALOGFLOW Call Feature

These are the parameters that are required for the VIRTUAL_ASSISTANT_DIALOGFLOW Call Feature

Table 1. Parameters for VIRTUAL_ASSISTANT_DIALOGFLOW Call Feature
Name Description
Name Name of the call feature
Description Description of the call feature
Type VIRTUAL_ASSISTANT_DIALOGFLOW
json The JSON containing the Dialogflow credentials. This can either be the actual JSON string or a reference to a file:// or http:// URL. Note that if a URL is provided, the JSON will be fetched and stored in the database - it will never re-fetch it unless the call feature is updated.
locale The locale for the Call Feature
Weight A value determining how often to use the Call Feature, when multiple features of the same functionality, locale and priority are present. The higher the weight in relation to weights of these other features, the more often this feature will be used. For more information on how BVR uses Weight and Priority to provide load balancing and redundancy, please refer to Weight and Priority usage in the Blueworx Platform
Priority Features with a lower priority value will be used before features with a higher priority value. Only if all relevant Call Features of a lower priority are DOWN will a higher priority number Call Feature be used. It is recommended to use bigger numbers when setting up priorities (i.e. 10, 20, 30 instead of 1, 2, 3) to allow for inserting Call Features inbetween existing priority levels. For more information on how BVR uses Weight and Priority to provide load balancing and redundancy, please refer to Weight and Priority usage in the Blueworx Platform
Down Retry Interval The amount of time before trying to use a Call Feature again once it has been determined to be DOWN. BVR will attempt to use it again sooner if no alternative options exist for the task on the application.