Out Mail variables

The Out Mail variables are used for information about messages that are sent from one mailbox to another. These are outgoing messages in the sender's mailbox, and incoming messages in the recipient's mailbox.

Note: For a numeric list of System Variables, see Table 1.
Out Mail - Profile ID (RW) (SV25)
This variable identifies the destination application profile. The default value at the start of a session is the value of Application - Profile ID (SV22).

You can use this variable to:

  • Specify the destination of a message for the SendVoiceMessage state table action
  • Check outgoing mail to a specified recipient
  • Retrieve the recipient's application profile

It can be set by any of the following state table actions:

  • GetFindName
  • GetData
  • ReceiveData
  • AssignData
  • CheckVoiceMessages

When this variable is used, the system checks how long ago the application profile was last retrieved. If it was last retrieved more than 10 seconds ago, the profile information is refreshed from the database; otherwise, the current information for the specified profile is used.

If the value assigned to the variable does not identify a valid application profile, the GetFindName and AssignData state table actions return an error.

If the value is valid, the Out Mail : Mailbox - ID variable is reset to -1 to indicate that the mailbox information is no longer valid. To access the mailbox information for the new profile, you must reset the Out Mail : Mailbox - ID variable.

Out Mail - Profile : Digit name (SV550)
This variable is a digit representation of the name assigned to the current application profile. The digit for each letter in the name identifies the key on the telephone keypad to which the letter is mapped, according to the configuration defined by the parameters in the Key Signals parameter group. For example, if the characters A, B, and C are mapped to the 2 key, the digit name for a profile named ABC is 222. If these letters are mapped to the 6 key, the digit name for the same profile is 666.
Out Mail - Profile : Greeting ID (SV116)
This variable indicates which greeting is active for the destination application profile.
Out Mail - Profile : Language (SV551)
This variable contains the code for the language defined for the current application profile. The codes for each language are listed in the Blueworx Voice Response Languages window. It is also set when the GetFindName state table action is used to retrieve an application profile. GetFindName loads all Caller system variables with the values for the retrieved application profile.
Out Mail - Profile : Number of mailboxes (SV552)
This variable contains the number of mailboxes assigned to the current application profile.
Parent topic: System variables