Blueworx Voice Response does not accept data from the caller's keypad

When a voice application does not accept the data that a caller keys in, check the following:

Is the caller pressing the pound key (#)?
If the caller has to enter a string of digits, check whether the GetData action requires the # key to be pressed at the end of the string. Use the State Tables option on the Development menu to ensure that the GetData action is properly defined. If the caller must press the # key, it helps if the preceding prompt makes this clear.

For more information see the Blueworx Voice Response for AIX: Application Development using State Tables information.