Mailbox does not play recorded message

When an attempt to play voice messages from a mailbox fails, check the following:

Did the application that recorded the message follow RecordVoiceMessage with SendVoiceMessage?
Recorded voice messages remain in temporary workspace until they are associated with a mailbox (by SendVoiceMessage). Make sure that the application used to record the message includes the SendVoiceMessage action.

For information about RecordVoiceMessage and SendVoiceMessage, and general information about voice messaging, see the Blueworx Voice Response for AIX: Application Development using State Tables information.

Is PlayVoiceMessage preceded by CheckVoiceMessages?
Messages must first be retrieved from a mailbox with CheckVoiceMessages before they can be played with PlayVoiceMessage. Make sure that the application includes a CheckVoiceMessages action before the PlayVoiceMessage action.

For information about PlayVoiceMessage and CheckVoiceMessages, see the Blueworx Voice Response for AIX: Application Development using State Tables information.