29808

VOIP signalling process trunk state machine error

An unexpected error occurred in the VOIP signalling process trunk state machine. Detailed information on the error is logged. The trunk on which the error occurred is disabled after any active calls on it have been cleared and its channels disabled.

Check the error log for other errors within the VOIP signalling process, which may identify the origin of the error. If this error occurs frequently it may indicate a problem with Blueworx Voice Response. Disable and re-enable the trunk on which the error occurred and try again. If this does not work, stop and restart the signalling process using the Custom Server Manager menu option. If this does not solve the problem shut down and restartBlueworx Voice Response . If none of the above is successful contact Blueworx Support.

Severity

Yellow

Destination

Log, System Monitor