27081

Telephony adapter has failed too many times. Re-enable cancelled.

The referenced adapter has failed more times during the current one-hour period than specified in the system parameter "Maximum Retries for Pack/Adapter Reenabling". The pack will NOT be reenabled, despite any indications you receive. This is to stop the pack constantly recycling and potentially severely impacting the availability of the rest of Blueworx Voice Response. The adapter is now no longer usable by Blueworx Voice Response.

Check the error log to find out why the card is failing. To regain use of the card you need to restart Blueworx Voice Response. If you want to allow the recovery procedures to attempt more retries, modify the value of the "Maximum Retries for Pack/Adapter Reenabling" parameter in the General parameter group in System Configuration, although any change will not take effect until Blueworx Voice Response is restarted.

Severity

Red

Destination

Log, System Monitor