TDM hardware failure reported by telephony adapter

RTT, the software that runs on the adapter, has detected a failure on the adapter. RTT has sent the Blueworx Voice Response device driver a confirmation primitive to an earlier request. This primitive contains the failure reason of RTT_SC4K_ERROR. The error detected concerns the part of the adapter hardware that interfaces with the TDM bus (SCBus). This error is usually caused by an internal programming error, but it can indicate a hardware problem. The adapter and associated packs are no longer usable. This error may be a symptom of another error that has already been reported.

If this is the only adapter on the system, the adapter and associated packs are recycled automatically. If there are two adapters, the adapter remains in the failed state until your restart Blueworx Voice Response. Check the error log for other errors pointing to an earlier failure of the adapter software. If the problem persists, contact Blueworx Support.




Log, System Monitor, Alertable