Configuration method failed to get vital product data (VPD) from hardware.

As part of the Blueworx Voice Response startup procedure, several hardware devices are configured. To configure a device, Blueworx Voice Response needs to know the type of the device, its model and version numbers. This information is held in a block of data known as the vital product data (VPD). The VPD is burnt-in to memory on the hardware device. The sysconfig() call is used to ask the hardware device driver what the VPD contains. This function is passed a data structure into which the device driver must copy the VPD information. The size of this structure that the device driver expects is different from what the configuration method is passing. This usually indicates a mismatch between the versions of the device driver and the configuration method.

The I/O subsystem cannot use this device. Check that any service updates made to Blueworx Voice Response completed correctly. If you are currently using a privately-patched version of the device driver, restore the original and contact Blueworx Support.




Log, System Monitor, Alertable