17061

Digital trunk adapter: irrecoverable status

A serious error has occurred on this pack. The pack is no longer usable. Blueworx Voice Response disables then reenables the pack, and repeats this operation a number of times. Blueworx Voice Response leaves the pack disabled if the problem persists. You need to intervene at this time.

Try swapping packs around between digital trunk adapters to see if the problem follows a particular pack around. Try swapping adapters around in your system unit to see if the problem is related to the slot where the adapter is located or the adapter itself. Run diagnostics on the pack, adapter, and Power system memory. If the problem persists, contact Blueworx Support with details and results of all the tests you have tried.

Severity

Red

Destination

Log, System Monitor, Alertable