17042

A-bit fault

Blueworx Voice Response detected unexpected behavior of the signalling A-bit. This could be due to incorrect configuration of the telephony protocol or an error in the signalling software. If the A-bit fault clears, message 17036 will be issued.

If this error occurs frequently check, that the correct protocol has been selected on Blueworx Voice Response and the switch. If the problem persists, contact Blueworx Support. To help solve the problem, have the following available when you call: - Details of the switch and Blueworx Voice Response telephone setup - Details of the version of Blueworx Voice Response you are using, along with details of any PTFs that have been applied - A system-level trace of the problem Cleared by: 17036

Severity

Yellow

Destination

Log, System Monitor