Truncated voice file detected

A Blueworx Voice Response process was not able to read a significant number of bytes expected from a voice file. The number of voice bytes in the file is significantly less than the expected total voice length indicated in the header of the voice file. This error is raised when more than a threshold number of milliseconds (indicated below) of voice is lost.

If the file was truncated, as it may have been if copied over a network, try to recover the original file and start over. If the original file cannot be recovered or was originally too short, you will need to record another voice file. If the problem persists, contact Blueworx Support.




Log, System Monitor