Time to check voice messages alert for this call

The time taken to retrieve voice messaging information for a subscriber when using the Check Voice Messages state table action became greater than the alert defined by the system parameters in "Application Server Interface". This equates to potentially increased periods of silence being heard by the caller leading to a decreased quality of service.

Check for excessive disk, CPU, or network load. These cause delays in retrieving voice data from local disk or a remote SSI server. If using a remote SSI server also check for excessive load on the server and examine NFS performance.




Log, System Monitor