32010

Signalling interface: call cleared by silence detected on line

The Blueworx Voice Response signalling interface detected an extended period of silence on the line, while recording voice. This usually occurs because the caller has hung up, or is not saying anything. In some countries interactive voice response systems are required to hang up when this happens. The signalling interface has instructed the signalling process that is responsible for the call to clear.

If you are not using common channel signalling or a signalling process, this error should not occur. If you are using common channel signalling or a signalling process, this message is for information only.

Severity

White

Destination

Log, System Monitor