Preparing for installation

Read this section before beginning to install, or migrate to, Blueworx Voice Response Version 7; thorough preparation will save you time eventually.

  1. If you have not done so already, read the Blueworx Voice Response for AIX: General Information and Planning information. This includes:
    • An introduction to the product, what it can do, and how to use it
    • What's new in this release
    • Information about planning your system.
  2. Determine your installation/migration method, either:
    1. Installing Blueworx Voice Response for the first time on new hardware/LPAR.
    2. Installing Blueworx Voice Response for the first time on new hardware/LPAR then using the migration utility to move data and applications from a previous release on old hardware/LPAR.
      Note: This is possible for migration from Blueworx Voice Response Version 4.2 and Version 6.1
    3. Migrating to Blueworx Voice Response Version 7 from a previous release, using the migration utility to perform an in-place migration, replacing the previously installed release on the same hardware/LPAR.
      Note: This is only supported for migration from Blueworx Voice Response Version 6.1. If migrating from Blueworx Voice Response Version 4.2 contact Blueworx Support

When you have completed the installation process described in this information, you should be able to make a call to Blueworx Voice Response and have it answer the call. If you are migrating from a previous release, your applications should still run correctly on the new release.

Keep track of your progress. A progress report is very useful to the Blueworx Support if you find you need any help with the installation.