Debugging your state table

To debug your state table, use the state table debugger. You may also need to trace the custom server, and you will probably find it useful to monitor the background music channels.

Errors generated by the Juke_Box custom server are listed in the Blueworx Voice Response for AIX: Problem Determination information.

Tracing the custom server

Use custom server trace to capture information about how your custom server is working with your state table. See the Blueworx Voice Response for AIX: Custom Servers information for details.

You can select entries for the Juke_Box custom server only from the custom server trace and write them to a the file ca.trace using the command:

print_trace | grep juke_box > ca.trace

To select trace entries for the segment music player use:

print_trace | grep pl_seg > ca.trace

To select trace entries for the element music player use:

print_trace | grep pl_elem > ca.trace

Monitoring background music

See the Blueworx Voice Response for AIX: Configuring the System information for more information.

Use the following procedure to monitor background music:

From the Welcome window, click on Operations —> System Monitor
Click the pack you want to look at.
Click Music Available from the pop-up window.

The Music Available window shows a list of tunes that are currently playing, and their status.