Logging on

This section describes how to log on to Blueworx Voice Response, starting the system if necessary. It assumes that you are using a terminal or workstation running in an X-Windows environment.

For information on using Blueworx Voice Response from a remote terminal, see Starting Blueworx Voice Response from a remote terminal. If you don't have a graphical display, you can still use a range of Blueworx Voice Response functions using either the ASCII Console (see Using an ASCII display), or the AIX command line. The AIX command line can be used with a screen reader (see Using a screen reader with the AIX command line.)

Prerequisites

Procedure

If Blueworx Voice Response is not already running, you need to start the application before logging on. Otherwise, you can log on using the Access menu.

  1. Starting Blueworx Voice Response: At the AIX Command Line, log on to the AIX user account that is set up for Blueworx Voice Response (normally dtuser).
  2. If you are using the Common Desktop Environment (CDE), type the following command and press Enter:
       . ./.profile

    (Note that there is a space between the first two periods in the command.)

  3. If the account is set up appropriately, the system displays the following menu:
            Blueworx Voice Response User Login
    1) Start Blueworx Voice Response Processes
    2) Do Not Start Blueworx Voice Response
    Enter choice (or <ENTER> for option list) 

    If the Login menu is not displayed, type the following command on the AIX command line and press Enter:

       vaeinit
  4. Type 1 and press Enter. (If you type 2 you can return to this point by entering vaeinit.)
  5. If your display variable is not already set, the system prompts you for a display name. Type your display name, using the following format:

    name:number

    where name is the name of the display, and number is the session number (normally 0); for example, magpie:0. Press Enter.

    The system displays the Status window; most of the time, you can keep this window minimized. The system then displays the Welcome window and the Logon window:


    This is an example logon window.

  6. If you have not yet created any other administrator profiles, enter admin in the Administrator Profile Name field; otherwise enter the name of your administrator profile. Note that the field is case-sensitive, so be careful about typing uppercase or lowercase characters as appropriate.
  7. Press Tab to move the input focus to the Password field.
  8. Type your password in the Password field. This field is also case-sensitive. The supplied password for admin is also admin.
    Attention: It is preferable that you change the default setting for the administrator password; see the Configuring the System information for details.
  9. Click Logon, or press Enter.

    The system activates all menus on the Welcome window menu bar:


    This is an example welcome window.

  10. Logging on when Blueworx Voice Response is already running: Select Welcome window —> Access —> Logon

    In the Blueworx Voice Response information, this is the convention for showing that you need to select an option from a menu. It means "click Logon from the Access menu in the Welcome window".

    The system displays the Logon window. Follow Step 6 to Step 9 to complete logon.

Starting Blueworx Voice Response from a remote terminal

A remote terminal is one that enables you to access the server system on the network using the telnet command.

Before a remote terminal can display the Blueworx Voice Response windows, you need to give the server system permission to display the windows on the remote terminal. You also need to be running an X server on the remote terminal.

  1. Start: Log on to the remote terminal.
  2. Starting AIXwindows : If you are using AIXwindows and it does not start automatically, type startx and press Enter. The system starts AIXwindows.
  3. Giving the server permission : If you are using a UNIX system, type xhost +name, where name is the name of your server system, and press Enter.
  4. Type telnet name, where name is the name of your server system, and press Enter.
  5. Log on to the AIX user account that is set up for Blueworx Voice Response (normally dtuser). This should start the initialization sequence. If it does not, type vaeinit and press Enter.
    • The Blueworx Voice Response User Login menu is displayed. Follow Step 4 to Step 9.

You can now continue to use Blueworx Voice Response on the remote terminal.