System components The Blueworx Voice Response software components involved in the basic system model (shown in ***) are described here.
System models This section compares the system models that Blueworx Voice Response uses for each of the signaling protocol types, in terms of the system components described in System components. You need to know how channel associated signaling is implemented in order to understand how to use an exchange data link protocol with a trunk using channel associated signaling. This will also help you to understand how to implement common channel signaling.
Signaling models The Blueworx Voice Response signaling model is based on the CallPath Services Architecture, as defined in the CallPath Services Programmer’s Reference manual (GC31-6824). The main difference is that Blueworx Voice Response does not implement the Routing state associated with automatic call distributors (ACDs).
Channel and trunk management primitives Blueworx Voice Response defines that the state of the channels in the system is the responsibility of the signaling process. In the case of trunks configured for operation with a signaling process, there is a protocol for the system manager to communicate requests for changes of channel state to the signaling process.