29824

Unable to access SIP Header Configuration File

The SIP Header Configuration File has either not been found or has properties set so that it cannot be opened for reading.

Check for the presence of the SIP Header Configuration File and that it has properties such that Blueworx Voice Response can read it. If it does not, quiesce any active calls on VOIP trunks, set read access for siphdrtags.cfg and restart the SIP_VOIP custom server. If this does not solve the problem, or if the file does not exist, call Blueworx Support.

Severity

Yellow

Destination

Log, System Monitor