The startup of Blueworx Voice Response takes longer than normal and generates errors

Occasionally, the startup of Blueworx Voice Response can take longer than normal, and messages are displayed in DTstatus.out log file, similar to:
killing old DT process nnnnn pid xxxxx
This situation arises if you attempt to start Blueworx Voice Response before a previous shutdown has completed. You should always wait for shutdown to complete before restarting Blueworx Voice Response. Under normal operation, you can check whether shutdown has finished by entering the command:
$ ps -ef | grep NODEM
If the NODEM process is still running, do not try to restart Blueworx Voice Response.