29616

ISDN Layer 1 discarding signalling messages stopped

The ISDN Layer 1 reading process has stopped discarding incoming ISDN Layer 2 and 3 signalling messages. Buffers in the pool are now available for passing these to Layer 2. Signalling has been restarted. A loss of some incoming calls or incoming call clearing messages may have occurred while the messages were being discarded. If this error occurs frequently, the system is running very close to the limit of the current buffer pool.

If this error occurs frequently it may indicate a problem with Blueworx Voice Response. Disable and re-enable the trunk on which the error occurred and try again. If the problem persists, stop and restart the signalling process using the Custom Server Manager menu option. All other trunks using the signalling process are disabled. Restarting the custom server re-initializes the ISDN buffers in the system for use and should fix the immediate problem. If this does not solve the problem, shut down and restart Blueworx Voice Response. If none of the above is successful call Blueworx Support.

Severity

Green

Destination

Log, System Monitor