29201

ISDN signalling process channel state machine error

An unexpected error occurred in the ISDN signalling process channel state machine. Detailed information of the error is logged. If a call is in progress on the channel on which the error occurred the signalling process attempts to terminate it and disables the affected channel.

Check the error log for other errors in the ISDN signalling process, which may identify the origin of the error. If this error occurs frequently it may indicate a problem with Blueworx Voice Response. Disable and re-enable the trunk on which the error occurred and try again. If this does not work, stop and restart the signalling process using the custom server manager menu option. If this does not solve the problem shut down and restart Blueworx Voice Response. If none of the above is successful call Blueworx Support.

Severity

Yellow

Destination

Log, System Monitor