17962

rmdev failed to remove an ARTIC device

As part of its startup procedure, Blueworx Voice Response must make sure that all telephony adapters have the correct interrupt priority. To do this, it must temporarily remove all device drivers that support the hardware directly, that is, all the ARTIC960 device drivers. The rmdev tool is used for this. The rmdev tool returned an error. A device cannot be removed, so the adapter cannot be set to the correct interrupt priority. Blueworx Voice Response will not start up.

This problem should clear when you restart Blueworx Voice Response. Backup the error log. If the problem persists, call Blueworx Support.

Severity

Red

Destination

Log, System Monitor, Alertable