17302

Telephony adapter detected failure

A failure on the adapter has been detected by the software which runs on the adapter (RTT). RTT has sent the Blueworx Voice Response device driver an RTT_ERROR_IND primitive. This can be caused by an internal programming error, but it may indicate a hardware problem. The adapter and associated packs are no longer usable.

If this is the only adapter on the system, the adapter and associated packs are recycled automatically. If there are two adapters, the adapter remains in the failed state until Blueworx Voice Response is restarted. If the problem persists, call Blueworx Support.

Severity

Red

Destination

Log, System Monitor, Alertable