17034

Illegal application command

The state table application tried to perform an action that is invalid for the present state of the call. For example, trying to transfer a call that has already been hung up by the application.

Check the application for nonsensical execution of telephony-related commands. If you are unable to locate the source of the problem call Blueworx Support. To help solve the problem, have the following available when you call: - Details of the switch and Blueworx Voice Response telephone setup - Details of the version of Blueworx Voice Response you are using, along with details of any PTFs that have been applied - If possible, a simple test case that reproduces the problem

Severity

Green

Destination

Log, System Monitor