203

Cache request timeout

The system timed out while waiting for a cache request. The system plays an error message and hangs up. This can be caused by a heavily-loaded system or it can indicate other problems.

Check the errorlog for other related errors and follow the appropriate steps for dealing with them. Check that the process named CACHEM is still running. If not, this is the probable cause of this error; look for core files in /var/adm/ras/dirTalk and contact Blueworx Support. If system load is high, try to reduce it. As a work around, you might be able to change your application to use a PlayVoiceSegment action rather than PlayPrompt. This avoids use of the cache.

Severity

Yellow

Destination

Log, System Monitor