ISDN_XFER019

GetUserStatus is not valid at this time

A GetUserStatus request has been made to the ISDN_Call_Transfer custom server at an invalid time (out of sequence). The GetUserStatus function should be called by the incoming application after the TransferCall action has returned but before the TerminateCall or ReconnectCall actions are performed.

Check that the state tables implementing the transfer are doing this correctly. Use the default state tables as a guide to correct operation.

If the problem persists, take an AIX system trace while re-creating the problem. Specify the -d command line parameter for the custom server. Then call Blueworx Support. Be prepared to give details of any customizations that have been made to the default transfer state tables.

Severity

White (errorid = 20501)

Destination

Log, System Monitor.