CallPath call STLRETR (Retrieve_Call) - program problem

STLRETR failed for one of the following reasons:

The CallPath return code and the parameters passed to and from the call are printed in the error.

STLRETR reconnects to the original caller if a transfer call fails.

If this problem occurs frequently, make sure that the CallPath Server configuration is suitable for your setup. For guidance on how to estimate application program requirements, see the : CallPath Server Planning, Installation and Problem Determination Guide.

Make sure that the number of concurrent users in your CallPath configuration is set to at least the number of Blueworx Voice Response channels you are using and more if you have other applications using CallPath.


White (error_id = 20501)


Log, System Monitor