CallPath call STLINIT (Initialise_Call_Profile) failed

STLINIT failed during CallPath Server link initialization. This notification is normally issued just before a CP053 or CP054 message. The CallPath return code and the parameters passed to and from the call are printed in the error.

STLINIT initializes the values for telephone call characteristics. A call_profile_ID is returned to CallPath_Sigproc for use in future telephony related requests.

Check that the configured switch ID is available on the CallPath Server. For more information on switch configuration see the Blueworx Voice Response for AIX: Configuring the System.

Check that the CallPath Server is available, and can be reached by the Blueworx Voice Response system. To check that it is available, from Blueworx Voice Response run ping server_name, and check that you get a valid response. The CallPath Server must be available before the custom server will work properly.

Check the CallPath return code. This might give the reason for the STLINIT failure. For CallPath return codes, see the : CallPath Server Programmer's Guide and Reference.


White (error_id = 20501)


Log, System Monitor