CallPath call STLIPD (Identify_Program_Description) failed

STLIPD failed during CallPath Server link initialization. This notification is normally issued just before a CP053 or CP054 message. The CallPath return code and the parameters passed to and from the call are printed in the error.

STLIPD specifies descriptive text, associated with the program name, that identifies CallPath_Sigproc to the CallPath Server. This text appears on the CallPath Server Management window for the CallPath Server. The text includes the version number of the CallPath_Sigproc and the following text: “Blueworx Voice Response to CallPath Server Interface”.

Check that the CallPath Server is available, and can be reached by the Blueworx Voice Response system. To check that it is available, from Blueworx Voice Response run ping server_name, and check that you get a valid response. The CallPath Server must be available before the custom server will work properly.

Check the CallPath return code. This might give the reason for the STLIPD failure. For CallPath return codes, see the: CallPath Server Programmer's Guide and Reference .


White (error_id = 20501)


Log, System Monitor