CallPath call STLIPGV (Identify_Program_Version) failed

STLIPGV failed during CallPath Server link initialization. This notification is usually issued just before a CP053 or CP054 message. The CallPath return code and the parameters passed to and from the call are printed in the error.

STLIPGV identifies the version of the API that CallPath_Sigproc uses to communicate with the CallPath Server. CallPath_Sigproc currently uses “STL_VERSION_1”.

Check that the CallPath Server is available, and can be reached by the Blueworx Voice Response system. To check that it is available, from Blueworx Voice Response run ping server_name, and check that you get a valid response. The CallPath Server must be available before the custom server will work properly.

Check the CallPath return code. This might give the reason for the STLIPGV failure. For CallPath return codes, see the : CallPath Server Programmer's Guide and Reference.


White (error_id = 20501)


Log, System Monitor