CallPath call STLISN (Identify_Server_Name) failed

STLISN failed during CallPath server link initialization. This notification is usually issued just before a CP053 or CP054 message. The CallPath return code and the parameters passed to and from the call are printed in the error.

STLISN identifies the CallPath Server name.

Check that the CallPath Server name is configured correctly. Also check that the named CallPath Server is available, and can be reached by the Blueworx Voice Response system. To check that it is available, from Blueworx Voice Response run ping server_name, and check that you get a valid response. The CallPath Server must be available before the custom server will work properly.

Check the CallPath return code. This might give the reason for the STLISN failure. For CallPath return codes, see the CallPath documentation.


White (error_id = 20501)


Log, System Monitor